Contact Us to discuss how we can improve or enhance your pieces or to let us know you will be shipping your work or dropping it off at our studio at ACA Paper Restoration, 111 E. Lancaster Avenue, Devon, PA 19333.
If your pieces are being shipped, we will contact you as soon as we receive your package to let you know it arrived safely. Visit our How to Package page for our recommendations for secure packaging.
Within a week of receipt of your work, we will contact you with a condition/restoration report. There is no charge for this assessment.
If you'd like to go ahead with the work as outlined, sign the authorization on the report and fax/email/mail it back to our studio. This will add your work to our queue. Average turnaround time is 4 to 6 weeks.
We will contact you as soon as the work is complete.
The completed pieces will be wrapped in archival paper and packaged safely for shipping or pick-up.
Payment is made before shipping or at time of pick-up. Some orders may require a 50% deposit for us to begin the work. We accept cash, check, Visa and MasterCard.
In addition to shipping costs, a nominal fee will be assessed for pieces packed for shipping.
We do not insure packages in-transit. Please let us know before shipping if you'd like to insure your package through the carrier.